top of page

Thrivehood – Privacy Policy

Last updated: 12/4/2025

Thrivehood (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Thrivehood platform, including our website, dynamic pages, micro-websites, SMS communication tools, and related services (“Services”).

By using Thrivehood, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide Directly

When you create an account, submit a service request, or communicate through the platform, we may collect:

  • Name and contact information (email, phone number)

  • Address or neighborhood information (if provided)

  • Service preferences and selections

  • Messages submitted through forms or SMS

  • Photos, avatar selections, or profile images

  • Payment-related details (handled through third-party processors)

Teen Providers may additionally provide:

  • Parental consent information

  • Age (limited to confirming compliance with policies)

  • Skills, services, and availability

1.2 Automatically Collected Information

When you visit Thrivehood, we may automatically collect:

  • IP address

  • Device type and browser

  • Usage data and page interactions

  • Cookies and tracking technologies

This helps us improve site performance and user experience.

1.3 SMS and Communications Data

To facilitate secure communication, Thrivehood may collect:

  • Phone numbers used for messaging

  • Message content relayed through our system

  • Delivery timestamps and logs

We use this data to provide messaging, ensure safety, and comply with SMS provider requirements.

1.4 Teen Provider Safety Data

For Teen Providers, Thrivehood collects limited information needed to confirm identity, neighborhood, and parental consent.
We do not request Social Security numbers or highly sensitive information.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Thrivehood platform

  • Facilitate service requests between customers and Teen Providers

  • Maintain privacy by relaying communications without revealing personal phone numbers

  • Process payments or service fees

  • Respond to inquiries and provide support

  • Send SMS notifications related to service requests

  • Improve site functionality, safety, and security

  • Comply with legal or regulatory requirements

We do not sell your personal information.

3. SMS and Text Messaging Privacy

3.1 Consent to SMS

By providing your phone number or clicking a “Text Me” or similar button, you consent to receive messages related to:

  • Service inquiries

  • Scheduling

  • Status updates

  • Payment or release notifications

Standard message and data rates may apply.

3.2 Opting Out

To stop receiving SMS messages, text: STOP
For help, text: HELP

4. Sharing of Information

We may share information only in the following situations:

4.1 With Teen Providers or Customers

Only the minimum necessary information is shared to facilitate service requests.
Phone numbers are never directly shared unless you voluntarily provide them.

4.2 Service Providers

We may share limited data with:

  • Payment processors

  • SMS providers (e.g., TextMagic or equivalent)

  • Website hosting platforms (e.g., Wix)

  • Analytics tools

These providers may only use data to perform services on our behalf.

4.3 Legal Compliance

We may disclose information when required to:

  • Comply with laws

  • Respond to lawful requests

  • Protect our rights or the safety of Users and Teen Providers

4.4 Business Transfers

If Thrivehood is involved in a merger or acquisition, data may be transferred under strict confidentiality conditions.

5. Cookies and Tracking Technologies

Thrivehood may use:

  • Cookies

  • Web beacons

  • Local storage

  • Analytics technologies

These help us enhance performance and personalize the user experience.
You may disable cookies in your browser, but some features may not function properly.

6. Data Retention

We retain personal information as long as:

  • Your account remains active, or

  • Needed to provide Services, or

  • Required for legal, safety, or operational purposes

SMS logs may be retained briefly for delivery verification and compliance.

7. Data Security

We use reasonable technical and administrative measures to protect your information.
However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Children’s Privacy

Thrivehood is used by teenagers offering services with parental consent.

  • Teen Providers must have parent/guardian approval.

  • Customers must be 18+ to hire services.

We do not knowingly collect data from children under 13 without verified parental consent.

If you believe we have collected data improperly, contact us immediately for removal.

9. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your data

  • Correct or update your profile

  • Request deletion of your data

  • Opt out of SMS messaging

  • Restrict certain types of data use

To exercise these rights, email us at support@thrivehood.biz

.

10. Third-Party Links

Thrivehood micro-websites may contain links to external pages or Teen Provider content.
We are not responsible for the privacy practices of third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
If significant changes are made, we will update the “Last Updated” date at the top of this page.

Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Thrivehood Privacy Team
Email: support@thrivehood.biz


Website: https://thrivehood.biz

We Need Your Support Today!

Donate
bottom of page